Tweaking Bleeds in InDesign for the Tri-fold Cut Line. Yes, I'll explain...

For openers, I have been reminded that if I want to keep people’s attention with a blog, I actually have to POST, at least more regularly than I have been doing. The current occasion is the Hudson Valley Business Edge 2010 Conference, an event that I highly recommend if you’re in the region and work in a small to medium size business, especially as an Owner, Proprietor or Principal. The presenters are all very knowledgeable, and the content is presented in a very dense manner, in short, accessible sessions. Last year I presented on “When Do You Need a Design Pro?”, and hope to do so again on subjects graphic. But to the point, while I fairly recently posted back on June 7th, the one before was March 20th.

I have been busy, hence the lean posting. So this time around I’ll talk about a recent client experience.

This is a long term client that I have been working with for many years. I’ve built and rebuilt his website, will do it again soon. This time around I was updating his brochure. This is a fairly standard tri-fold brochure, a pretty common and useful staple of business marketing. This item is usually not a terrific chore if you have a focused client, and their graphic identity is already in place. Typically brochures are put together after logo design and identity projects are complete.  But what happens when your client is perhaps over focused

The short answer is: 63 design comps, seven candidate “final” versions. Three rounds of pre-press, PDFs and AAs. Hundreds of photo retouches and composites. 2.4 gigabytes of  data. And sent the press proofs back to press… twice. What on earth happened here?

I am not going to say what this project cost,  but it blew well past my initial estimate by several multiples. Suffice to say that the sum was either impressive or embarrassing, depending on which side of the checkbook you’re looking from. I accept installments. I am not railing against my client, who I actually think quite highly of, and is a stone cold expert , a top craftsman and designer in in the luxury fabrication market he makes his profession. But yes, the project was unusual in the scope, number and and detail of the multiple rounds of revisions.

I suspect some of the Design Pros out there might be wondering, when did I lose control of the Design Process? But I don’t think I did. I did keep him appraised that the meter was indeed running as the revisions mounted up, and tried to wave the yellow flag. I was working hourly, which most freelancers prefer, as it keeps us honest and clients only pay for work actually done. I do grok that most clients would rather have flat fees, to budget accurately. So I try to make my estimates and quotes reasonably accurate. But typically I expect to turn a brochure project around on 2-3 initial designs and 2-4 rounds of revisions and tweaks including proofreading. On a flat fee project, unless you detail revision charges, you can get killed here. This can become a nightmare on an open ended project like a web site were the design and production process is much more organic, and the final product can moprh a lot till the project is completed.

Of course, some say web sites are never actually finished, but that’s a separate rant.

But my client wanted, well, exactly what he wanted. After fine tuning many details of design and copy to create an extremely crisp and tight showcase for his products, it was on to the product photography.  It was critically important to him that his product photography be as close to perfect as humanly possible to image, process, color correct, clean, retouch and composite.

Most folk would confront the mounting hours and costs and get to a point where a project is “good enough” and sign off on it. After all, some details are so minute that most readers will not notice a lot of very tiny glitches. Obsessive revison is just not cost effective for the average small … or even moderately large business. Mind you, when Ferrari or Maseratti does a brochure, it’s a 16 page super glossy piece  with giant full bleed photos and tiny blocks of copy on stock just short of cardboard and every photo is glistening perfection. But when a single car costs more than my house, “price is no object” in selling them has a certain resonance.  A used car dealership will pour all that copy into a tri-fold with a stack of digicam photos one of their salesman took.

It’s all a matter of perceived value, versus the actual cost of the work.

So how much is enough?

Mind you, of the over 50 hours on the project, over half of it was spent in Photoshop doing photo work. This is in addition to the work the photographer did on most of the images as well. By the way, this was not Joe in the Mail Room with the boss’s pocket digicam; this is a very good pro photographer who’s work is very sharp. But every detail had to be perfect. But I did call him on cleaning up the color of a reflections on a detail no wider than four benday dots.  I also found myself nudging parallax errors picked up in a wide angle lens that I could not discern on a 20” monitor without a layer of guidelines.

To note the level of detail we persued, one tweak was both revising the cropping and placement of photos to account for the 1/16” of  additional trim (see image)  that some printers nick off the fold-in panel so that the borchure folds neatly.  (geek alert: not always the case, some printers use very slightly assymetrical folds to allow for a sightly narrower folk-in panel, depending on their machinery.) In most cases this would not a big deal, but there were details in the product photos that my client felt were critical to preserve, and worth the time and expense to address.  We also did some furher adjusting in the photos as well to allow for more bleed.

The Maserati web site. Crispy. Shiny...

A local area Used Car Dealer's web site - To the point.

To return to the car analogy. When Ferrari or Maseratti publish anything from brochures to bar napkins to their annual report, their entire brand and image rides on it, For that market, they make sure every bit of their marketing material measures up to the same lofty standards as their automobiles. For the Used Car Dealership, the owner’s image and reputation would be based on being a perceived as offering square deals and good value, especially considering he is selling products he was not involved in designing or producing. So very high end marketing materials might actually hurt, and cause the business to be perceived as overly expensive. Most Used Care Dealers want to been seen as trustworthy “regular guys”, literally “one of us.” You know, the folks who are not buying Ferraris or Maserattis.

Is all of this “apple polishing” worth it?

To my client, he expressed that it was. In fact he felt it was critical. At the level of his market and product, if the results of all this exacting refinement produce just ONE more customer for him, he will be ahead. In essence, he held me, the photographer and the printer to the same standard of demanding craftsmanship that he applies to his own work. And I’ll have to say that it’s very good work, among my very best this year.

Will that level of craftsmanship and exactitude be worth it for your project? I can only say that I approach every project with an open mind and a professional attitude, evaluating each project and then providing my best professional opinion on producing it. When a client has a clear idea of their needs and message, it makes my job a lot easier. Going high end on a job also raises my game to that higher level, and its often a pleasure to do really sharp work. Ideally, a project’s costs should match both the budget and the message. Some things might call for “fast and dirty” so long as things are neat and professional – and proofread, they’re ready to go. Other mission-critical projects might very well call for numerous and detailed review, revision, and tweaking to a high level of polish.

How far you want to go is entirely up to you.

“This has all happened before. And it will happen again.” – Cylon Hybrid, Battlestar Galactica.

That said, catalogs are SO fun…

At the Production Meeting with the publishing team the previous Friday, we reviewed the pagination, cover content, and set the catalog size at 200 pages. We decided to aim at an art to press deadline for the end of the month as reasonable, if tight.

So last Friday morning, while I am well under way with stripping in the 2010 pricing to the re-designed 2010 catalog and setting the folios, I have an email from my contact. The Sales Force needs us to add 9 pages of critical products to the book.

Fine. Re-Paginate, 212 pages.

TECH ALERT, but read it anyway. Pros, you can skip this paragraph, you already know what’s coming.  [ For most print processes, bound books have to be set in multiples of 4 pages, and some large scale print methods such as high speed web presses, use signatures of 8 or even 16 page sheets. So adding ODD numbers of pages is always problematical. Even the very common stapled booklet needs to be printed 4 pages art a time, each sheet printed both sides, folded once on the spine. Okay, get it now? ] End Tech Alert

Midday: I take a call with one of the content editors, adding three more pages. Re-Paginate the book again. Still 212 pages, but just barely. Now the Index is crushed to one page and half of the inside back cover.

Oh yeah… put back all the little icons they had you delete last round. (&#%$#@!!!)

4:15 PM. Another email. Adding four more products. Thankfully one requested was already in the book. But will have to expand two items to a two page spread from one, to keep from TOTALLY fouling the right | left spreads and re-laying out the entire book from the insertion point. Even with the formidable tools in InDesign, it’s a non-trivial task. But at least now we are back to having two full pages to use for the Index. (That inside back cover space is still there to invade!)

Re-paginate. Book is now 216 pages.

Email back: “Of course this is complex enough that the “end-of-the-month” target is likely well trashed —with an anvil, but we’ll forge on.” Can you see the look on the Coyote’s face as he plummets into the canyon? Well, I’ve had that look. And will probably have it again before I retire.

Meanwhile, every other project in the Studio gets pushed back, and my clients circle like hungry wolves. Somehow I will tag-team some of the most pressing work into the rotation. This has all happened before. And it will happen again.

Of course, one of the advantages of being a self-employed freelancer, you can choose work on the weekends. Certainly motivated. Which is time to stop mucking about on the Studo Blog and get back to it!

But I still dread each approaching Friday with appropriate suspicion and paranoia.

Till next!

This time, takin' on the wee beasties...

Sorry I haven’t posted in some time. The Studio has been very busy with work and my personal life collided with the business. My wife suffered a dislocated and fractured shoulder at the beginning of October. So I have been taking care of her and doing a lot of housework along with trying to well… work. So not a lot of time for writing blog items. But do have a little something for you.

In early-December I posted this in my personal blog…. And to complete the Tech Fail Trifecta [ joining the failed washing machine and water heater]… My faithful Canon printer started to funk out last night. It began to print thin pale streaks in nice neat precise 3mm stripes. UH oh. After the many cycles of cleaning and test prints, and then a 40 min ride with Canon’s tech support, pretty much convinced me the print head was probably hosed. And a replacement head costs near the cost of replacing the same class printer. So will take a shot at trying to fix it N1NJ4 style before I stick a crowbar in the wallet.

Anyway, for you Geek Squad trainees…

Here’s the test print… those stripey bits are supposed to be SOLID.

This is a bit of a Color Test Document from InDesign.
Shows the CMYK color formulas… yeech. BAD printer.

And from a PDF of the  same document, what it’s pretty
much supposed to look something like.

So… that’s My grumble for today. But if we don’t get hosed on the home repairs… maybe a opportunity to upgrade to a better printer…

I posted this item in our holiday note… “And now the office [Studio] printer is getting cranky and disobedient. Kurt has been hunting the web and ebay for parts, to make the technology fail trifecta…”

I ended up replacing the Printer Head in our aging Canon Pixma iP4000, the attempt to clean it proving to no avail. So for about $50 I replaced the print head in the beastie, delivering me from temptation to buy a new printer… like a 13 x 19″ PixmaPro 9000… And of course shortly thereafter, started getting the “Waste Ink Tank is Nearly Full” error… while printing Holiday Cards. So another dive into eBay for discontinued partz. Did score replacement ink absorber pads. Woot. Mind you the “waste ink tank” is actually a nest of SPONGES that comprise most of the base of the printer. When they’re saturated, they’re pretty much done.

About two weekends ago, took the beastie apart and had at it.

EWWWWWWWUUUCCCHHHHH… NASTY.

The amount of ink the nearly dozens of pads of various sizes absorbed was just plain INSANE. Thank the gods I had latex exam gloves on hand. But a couple of very geeky hours, MANY q-tips, and a pile of Newspaper, tissues and paper towels later, I essentially had a refurbished printer. Was worth the attempt, considering how past warranty this thing is. Interesting that the major wear points of the machine wore out practically all at once. They pretty much expect you to buy a new printer by then.  HP is probably the worst in this regard, followed by Epson. Those two are the worst for this sort of thing, but Canon is certainly not immune. I imagine Brother and Lexmark are similar.

So what the heck am I about with all this tech drama?

Over the past  decade the latest things for the home office/small business computer user are photo-realistic inkjet printers, largely supplanting laser printers in the home and small office. These wondrous devices print at resolutions and print quality that was at one time reserved for very large companies. As recently as ten years ago a high resolution color laser printer cost in excess of $5000, and often required separate computers or Raster Image Processors to run efficiently. The first inkjet printer I purchased for the studio, a mid-range Epson Stylus cost under $300. It’s replacement,  the above mentioned Canon Pixma iP4000 next to my working computer cost under $200, and it produces prints as good or better as the corporate behemoths.  It’s also obsolete; I can now get a similar class device for under $100. If I buy a new computer from the right vendor, Mac or PC, I can probably get one for free or nearly free.

Why are these manufacturers nearly giving these devices away? This becomes clearer when you have printed out a few hundred pages. These printers require regular feeding of Ink Cartridges. These tiny tanks of ink, two, four, seven or even eight or more at a time, can become very costly, especially if you print many pages. If you print at maximum resolution on ( also pricey) photo or glossy paper, you will run through even more ink. Lower-end printers are absolutely sold at a loss, knowing that you will be back for ink, again and again and again, at very comfortable margins. Furthermore, the specialized papers that give you the best looking prints are not inexpensive. These media costs can drive the cost per page surprisingly high. Before you snap up that bargain in Staples or Office Depot, carefully consider your current and future printing needs.

If you are spending a great deal of money running off short runs of color documents at FedEX/Kinko’s, you can certainly use an in-house printer. But if you are printing dozens of pages or more at a time, look at the current crop of business class Color Laser Printers, basic models can be had for hundreds, and their ink/toner consumption is much more cost effective. This can also be a good solution for short runs of multipage documents such as sales presentations. Low-cost inkjet printers are also tuned for attractive color for digital photos, but are not always appropriate for color proofing.

Bear in mind that inexpensive inkjets also seem to have iffy drivers. And for the lowest cost models, two or three changes of ink, will cost the value of the printer itself.  I particularly don’t like the single Tri-color cartridges. These will give you an out of ink error if only ONE of the three colors is low or out… even if you are trying to print in BLACK. I much prefer individual ink cartridges. And it further annoys me that when I have spec’ed 100 percent yellow in a CMYK document, and the printer uses CMYK ink, why are there flecks of cyan and magenta in the yellow? And that 50% gray, has dots of all four colors? Shiny pretty? Sure. Color proof? Get REAL. But I could seriously spin a whole ‘nother rant off that topic.

Anyway…

When you get into hundreds or thousands of copies, that is the time to consider commercial printing, with the additional benefit of the printer’s expertise, broad options and professional quality. With the penetration of Digital printing into copy and small print shops, short run color printing has become much more accessible and cost effective that ever before. The ability to send documents directly to print vendors online, and the capability of many applications to output PDF files directly makes this a much easier and straightforward process than ever. And the Mac,  since the introduction of Mac OS X, has the ability to create PDF files from any application that supports the Print function. Sweet.

I could go on, and bore the everlovin’ FRAK out of you, so I’ll save it and leave you with these. Which cover many of the points rattling about in my fevered brain a lot more entertainingly.

Enjoy. Actually, I was thinking more on the lines of – *Fist pump* “YEAH!”

The Oatmeal / Why I Believe Printers Were Sent From Hell To Make Us Miserable
http://theoatmeal.com/comics/printers

YouTube: CollegeHumor Originals / Your Printer is a Brat.
http://www.youtube.com/watch?v=pQGtucrJ8hM

Banging one out in InDesign. Yeah, I know what I'm doin'. Look! CMYK colors!

With the market shifting as rapidly as it has been in the Electronic Age – this is a question that often pops up in my dealings with clients, my colleagues, and especially potential clients.

When is it time to hire a Designer?

There was a time, it seems long ago now, when everything printed, from annual reports and catalogs, to matchbook covers and little league flyers, required the hands of creative pros – designers, draftsmen, illustrators, layout artists, darkroom technicians, typesetters, color separators, film strippers, platemakers, printers and pressmen.  But that was circa 1980, B.C. – Before Computers. In the Mid 80’s the PostScript Programming language was being developed by John Warnock of Adobe, and Steve Jobs and was developing the Apple Macintosh computers. Eventually the combination of the Macintosh, the LaserWriter II and Aldus’s ground breaking page layout program, PageMaker, changed the publishing landscape forever.

“The DTP market exploded in 1985 with the introduction in January of the Apple LaserWriter printer, and later in July with the introduction of PageMaker software from Aldus which rapidly became the DTP industry standard software.” – Wikipedia
[ http://en.wikipedia.org/wiki/Desktop_Publishing ]

By the 1990s, the Desktop Publishing revolution was sweeping aside traditional “drafting table” publishing. The New Tools rose up to replace T-squares, Technical pens, x-acto knifes, rubylith, designer’s markers and drafting instruments. Names like PageMaker, Quark Xpress, PhotoShop, Illustrator, Acrobat, Freehand became buzzwords of the profession and became the Designer’s professional tools. In the current era, Adobe’s InDesign has joined the group, becoming as prominent as Quark, perhaps more so among solo freelancers and small studios.

At the beginning of the DTP R/evolution, many publishers tried to cast aside Graphic Designers and Art Directors for High School Interns,  Sales Reps or Secretaries running Macintosh SE’s and PageMaker. The results were not pretty. The years of Very Ugly Junk Mail. After a period of… what I’ll charitably call “adjustment”, Publishers turned back to having the expertise of actual Designers at the workstations and things began to look up again.

What that largely meant is that not only have Design Professionals had to embrace the digital world, the ever increasing strength of our electronic tools has significantly tightened the number of people involved in publishing projects. Compared to the legion  of specialists mentioned above, it’s often condensed down, for better or worse, to just the Designer, the Print Vendor and the Client. The force multiplier of our software allows us to take on the tasks of the typesetter, the layout artist, the color separator, the pre-press technician.  I do very much miss proofreaders in these lean times. However, this also requires us to be much more familiar with the intricacies of  the various publishing disciplines, and a competent Designer in the Information Age is as much Art Director as craftsperson. And with the advent of the Web as a publishing platform, increasingly a technician and programmer.

But something interesting has happened going into the new century. As professional class software grew in power, features and sophistication, so has everyday “civilian” software.  Simple publishing applications began to appear, and contemporary Word Processors, notably Microsoft Word and Office, now have significant page layout capability. Combined with an almost endless availability of free or inexpensive templates, clip art and stock photos, the majority of simple publishing projects can be created by end users, and sent straight on to over-the-counter printers, even Office Depot, Staples and Kinkos. ( *cringe*) Online Print services also make a lot of “everyday” printing readily available to the do-it-yourself set. So the bottom of the market, simple to moderately complex business cards, basic letterheads and 3-panel brochures, little league fliers, the pizza place menu, is no longer territory for Design Professionals. For creative pros, the market for Print Designers and Publishing Art Directors has certainly contracted.  Forever.  I’ve been hearing the comment more and more, “why do I need you expensive, artsy prima-donnas when I can do this myself in Word?” Why indeed?

So just when, exactly, do you need us?

Quite simply, when you want to look better than that.

While it is true that there is a great deal of ordinary printing and publishing you can create in word processors and inexpensive consumer level applications, or through over the counter and online print vendors. There are times when you will want to go beyond that. For starters, what is your own time worth? I certainly don’t fancy myself a Lawyer or a Concert Pianist. The little league flyer is one thing. Your annual report, perhaps quite another. When you’ve spent two hours ftuzing about in a word processor on a business card, and still are struggling with how to get the 10-up Avery template to work. When you realize the the brilliant neon RGB green prints a color that can be charitably described as “swamp water”. When you decide that that piece of clip art looks an awful lot … like clip art. Or the stock photo isn’t quite right. Or that you can’t quite get that logo you had in mind to look quite right in Powerpoint or MS Paint.  In essence, when you want to “kick it up a notch,” to look more finished, more professional … and competitive.

That’s where people like me come in. And if we’re any good, we’re probably not cheap, but we’ll provide good value. If you hire some kid in high school or your brother in law just because they have a computer and Photoshop… well, you’ll likely get what you pay for. Believe it or not, a lot of us have training and degrees in this stuff, and have devoted a lot of time to learning our craft and how to get the most out of our professional tools. And the whole purpose of specialists is that we do have expertise in our fields, freeing you to do whatever it is you do best.

When you hire creative pros, Graphic Designers, Illustrators, Art Directors, Web Designers and Developers, you are hiring people who have made good design their career and craft.  A proper designer is not a hobbyist. A creative pro brings an extra edge of professionalism and polish, and the effective impact of good design to your projects.  We also have expertise in process and production methods, so that what we send to printers comes out looking the way we planned. We understand that there is a difference between CMYK and RGB.  We might also know a thing or two about  tasteful use of typefaces beyond Times, Arial and Comic Sans. We do not fear white space.  We know a something about how ink hits paper. Can specify process and spot color and have that red look like something a fire engine would be proud to wear. We also understand and can explain to you why you cant take that postage stamp sized image off a web site and make it into a poster. And why it’s a really really really bad idea to grab a pic from someone else’s site, especially a competitor. And in the emerging age of Information, a good designer can help you navigate your documents into the digital age.  In a future post, I plan to go into the incredible explosion in electronic publishing that we call the Internet and the World Wide Web.  But that’s a whole  ‘nother topic, and worth it’s own article. Knowing our way around the print and publishing industries, and the digital word, despite our cost, hiring a pro can actually save you money by avoiding the common production errors of the novice. And your stuff will look better.

If a lot of the previous paragraph when over your head, you might just need one of us. But when you’re ready to take it to the next level, we’re here to help you and your company look your best in print or online. And a good Design Professional will be a creative partner, not a prima-donna, and will help you make your ideas shine. This final summary thought applies to not just Graphics and Design, but to any skilled profession.

Hire the Professional, we know what we’re doing.